Last updated: July 29, 2026
On payment we grant you a non-exclusive, non-transferable, revocable license to use the software for the internal administration of your own organization, for as long as your account is in good standing.
Your records, documents, donor information, and content remain yours. We access them only to operate the service, provide support you request, or comply with law. You can export your data at any time while your account is active.
An active annual license provides automated notifications, compliance tracking and reminders, software updates, hosting, backups, and support.
If the annual license lapses, you keep access to view and export your data. Automated notifications, reminders, and compliance tracking stop. We do not delete your data because a license lapsed.
We aim for continuous availability but do not guarantee uninterrupted service. Planned maintenance is scheduled outside business hours where practical. We are not liable for losses arising from downtime.
The software helps you keep records and track dates. It does not file anything on your behalf, does not determine your organization's tax status, and does not substitute for professional advice. Responsibility for meeting deadlines and obligations remains with your organization.
Support is provided by email and phone during business hours to accounts with an active license. Contact support@startmybusiness.us or (888) 534-4145.
We may suspend access for non-payment or for use that violates these terms. Where we terminate for convenience, we refund the unused prorated portion of your annual license.
The Terms of Service govern any matter not addressed here, including limitation of liability, governing law, and dispute resolution.